Terms & Policies

Terms of Service

Welcome to UTO. Please read these terms of service carefully before using our website or purchasing our products. By accessing or using any part of the site, you agree to be bound by these terms of service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

  1. Use of Site You may use the site only for lawful purposes and in accordance with these terms of service. You agree not to use the site:
  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
  • To impersonate or attempt to impersonate UTO, a UTO employee, another user, or any other person or entity.

  1. Products and Services All products and services available on the site are subject to availability. We reserve the right to limit the quantity of products we supply, and/or refuse any order at our discretion.

  2. Pricing and Payment All prices displayed on the site are quoted in US dollars. We reserve the right to modify prices at any time without prior notice. Payment must be made in full before products are shipped. We accept payment by credit card and PayPal.

  3. Intellectual Property All content on the site, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of UTO or its content suppliers and is protected by United States and international copyright laws.

  4. Termination We reserve the right to terminate your access to the site, without cause or notice, which may result in the forfeiture and destruction of all information associated with your account.

  5. Limitation of Liability In no event shall UTO, its affiliates, or its respective officers, directors, employees, or agents be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of the site or our products.

  6. Governing Law These terms of service and any separate agreements shall be governed by and construed in accordance with the laws of the United States.

By using our site, you agree to these terms of service. If you have any questions about our terms of service, please contact us.

 

Privacy Policy

At UTO, we are committed to protecting your privacy. This privacy policy describes the types of personal information we collect, how we use it, and the steps we take to safeguard your information.

  1. Information We Collect We may collect personal information when you visit our website, create an account, place an order, or contact us. The types of personal information we may collect include your name, email address, mailing address, phone number, and payment information.

  2. How We Use Your Information We use your personal information to provide you with the products and services you request, to communicate with you about your order, and to improve our website and customer service. We may also use your information to send you promotional emails about our products and services.

  3. Sharing Your Information We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information with our service providers, such as our payment processor and shipping carrier, to fulfill your order.

  4. Data Security We take reasonable measures to protect the security of your personal information. We use industry-standard encryption technology to protect your payment information during transmission and storage. However, no method of transmission over the internet or electronic storage is completely secure.

  5. Cookies We use cookies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website. You can disable cookies in your browser settings, but this may affect your ability to use our website.

  6. Children’s Privacy Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

  7. Changes to this Privacy Policy We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

  8. Contact Us If you have any questions about our privacy policy or your personal information, please contact us.

By using our website, you consent to our privacy policy.

 

 

Return Policy

At UTO, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 14 days of receiving your order for a refund or exchange.

To initiate a return, please send an email to contactutoretails@gmail.com with your order number and reason for return. We will then provide you with a return address label to send the item(s) back to us.

All returned items must be in new and unused condition with all original tags and packaging included. We reserve the right to refuse a refund or exchange if the item(s) are not returned in their original condition.

Please note that customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance, as we are not responsible for lost or damaged packages.

Once we receive your return, we will process your refund or exchange within 5-7 business days. Refunds will be issued to the original payment method.

If you have any questions or concerns about our return policy, please contact us at contactutoretails@gmail.com.

Thank you for shopping with UTO.